How do you handle working with non-technical stakeholders?

I’m working with two people who couldn’t even tell you how to change your iPhone password.

They are domain experts thought but have no idea about tech. Their expectations are wild. Let’s just develop our own AI model….why can’t we just make it all happen in real time (using voice ai)….etc.

If I can get them to focus more on the problem rather than the tech I will prob be fun but they like shiny tech ESPECIALLY AI