Beware of Luv Car Wash!

I cancelled my $40/m membership last month and am still receiving charges.

I’ve tried to reach a resolution with them for 4 days now, but keep being told by corporate and the location that only the manager of the location can resolve this, who is mysteriously missing in action. I was told I could speak with him in person yesterday at the location but he wasn’t there. The employees told me he would call me by 4PM before he left and he never did. Corporate says they are waiting on him to respond to the escalated case. When I was there yesterday to speak with him, there was another customer also looking to speak with him about the same issue. Not sure what the deal with this company is, but they’re giving me the run around and now I’m filing a charge back with my bank.

Just a word of warning to others considering signing up for the membership, there is no customer support for billing issues so you are at the helm of the location manager who may or may not even exist!