Learning how to use household accounts NPSP
According to Trailhead, you should create a contact and leave the account field blank, this way the household account is created automatically. But what happens if you have 2 contacts with the same last name who are totally unrelated? Salesforce will assign the same household account name to both…
Isn’t this problematic? You might end up with 20 (or a lot more) household accounts with the same name. I’m used to thinking of regular accounts, whose names must be unique… Am I missing something here?
Thanks! 😊