Keyboard RGB shutting off.

So starting about 2 weeks ago, everytime I boot up my pc my Apex Pro TKL keyboard lights will turn on like normal, but within 30 seconds the keyboard will say Config 1 on it and the lights completely shut off. If I then try to get them on with illumination setting on the little oled screen nothing happens.

Even if I try to get them to work within GG I get nothing, I've tried with both prism on and off. The ONLY fix for it is if I unplug the keyboard from the USB port and plug it back in (and yes I've tried different ports but get this same result). The software for it all is up to date as well.